CHILD SAFETY POLICY

Bisou Match Inc.
Last Updated: February 10, 2026

ABOUT THIS POLICY

This Child Safety Policy is a standalone document that works with our Privacy Policy and Terms of Service. It focuses exclusively on protecting minors and preventing exploitation on our platform.

Related Documents:

Bisou Match Privacy Policy (for data protection details)
Bisou Match Terms of Service (for general platform rules)

1. AGE RESTRICTIONS

1.1 Minimum Age Requirements

Our service is only for adults who meet these age requirements:

United States: 18 years or older
Canada:
18+ in Alberta, Manitoba, Ontario, PEI, Quebec, Saskatchewan
19+ in BC, New Brunswick, Newfoundland, Northwest Territories, Nova Scotia, Nunavut, Yukon
Europe & UK: 18 years or older

No exceptions. Users under the applicable age ("Minors") cannot create accounts, access the service, or provide any information to us.

1.2 User Verification

By creating an account, you confirm that:

You meet the age requirement in your location
All information you provide is accurate
You will not allow minors to access your account

1.3 Vedic Astrology Services

Birth charts and readings are only for users who meet our age requirements
You cannot request compatibility readings involving minors
You cannot share birth data of minors on our platform

2. ZERO TOLERANCE POLICY

2.1 Strictly Prohibited

We immediately terminate accounts and report to law enforcement for:

Any sexual or exploitative content involving minors
Child Sexual Abuse Material (CSAM)
Attempts to contact, groom, or exploit minors
Sharing content that endangers children
Using our service to arrange contact with minors

2.2 No Second Chances

Violations result in:

Immediate permanent account termination
Report to law enforcement
Report to National Center for Missing & Exploited Children (US), Cybertip.ca (Canada), or Internet Watch Foundation (EU/UK)
Preservation of evidence for investigations

3. DETECTION & ENFORCEMENT

We protect minors through:

Age verification at registration
Automated content scanning
Pattern detection for predatory behavior
User reporting tools
Regular account audits

If we suspect a violation, we immediately investigate, suspend the account, and take appropriate action.

4. REPORTING

4.1 How to Report

See something suspicious? Report immediately:

Use the in-app reporting feature
Email: support@bisoumatch.com

We respond immediately to CSAM reports, within 24 hours for other concerns.

4.2 What We Report

We report to authorities:

United States: NCMEC CyberTipline, FBI
Canada: Cybertip.ca, RCMP
Europe/UK: Internet Watch Foundation, Europol, national law enforcement

4.3 For Parents/Guardians

If you discover a minor created an account:

Contact support@bisoumatch.com immediately
Provide proof of guardianship
We will delete the account and all data

5. EMPLOYEE OBLIGATIONS

All team members must:

Complete annual child safety training
Report violations immediately
Follow strict protocols for handling reports

Violations by employees result in immediate termination.

6. TECHNICAL SAFEGUARDS

Our systems include:

Age verification at multiple points
Device fingerprinting to block repeat violators
AI detection for prohibited content
Hash-matching against CSAM databases
Behavioral analysis for grooming patterns

7. LEGAL COMPLIANCE

We comply with child protection laws in all jurisdictions we operate:

United States:

Children's Online Privacy Protection Act (COPPA)
PROTECT Act
State child protection and privacy laws

Canada:

Criminal Code child exploitation provisions
PIPEDA and provincial privacy laws
Provincial age of majority laws

European Union & UK:

GDPR Article 8 (children's consent)
Digital Services Act (child safety provisions)
UK Online Safety Act 2023
Age Appropriate Design Code

Privacy Compliance: Our separate Privacy Policy details GDPR, PIPEDA, CCPA/CPRA, and other privacy law compliance.

8. DATA PROTECTION

If we inadvertently collect data from a minor:

We delete it immediately
We notify parents/guardians as required by law
We never knowingly retain minor data

Full privacy details: See our Privacy Policy for comprehensive data protection practices.

9. EMERGENCY RESOURCES

United States

NCMEC: 1-800-843-5678 | www.cybertipline.org
FBI: tips.fbi.gov | 1-800-CALL-FBI
Emergency: 911

Canada

Cybertip.ca: www.cybertip.ca
Kids Help Phone: 1-800-668-6868 or text CONNECT to 686868
Emergency: 911

Europe & UK

Internet Watch Foundation: www.iwf.org.uk
EU Child Helpline: 116 111
UK CEOP: www.ceop.police.uk/safety-centre
Emergency: 112 (EU) or 999 (UK)

10. POLICY RELATIONSHIP

This Child Safety Policy governs all child protection matters. For comprehensive details on:

Data collection and use → See Privacy Policy
Platform rules and liability → See Terms of Service
Child safety → This Policy (takes precedence)

11. UPDATES

We review this Policy at least annually and update it when:

Laws change
New threats emerge
Best practices evolve

Material changes will be communicated to all users.

ACKNOWLEDGMENT

By using Bisou Match, you agree to:

Follow this Child Safety Policy
Report any suspected violations immediately
Understand that violations result in permanent termination and legal action

If you see something, say something. We all share responsibility for keeping our community safe.

Contact: support@bisoumatch.com

Related Policies:

This is a legally binding policy. Violations will be prosecuted to the fullest extent of the law.