Child Safety Policy

About This Policy

This Child Safety Policy is a standalone document that works with our Privacy Policy and Terms of Service. It focuses exclusively on protecting minors and preventing exploitation on our platform.

Related Documents:

• Bisou Match Privacy Policy (for data protection details)
• Bisou Match Terms of Service (for general platform rules)

1. Age Restrictions

1.1 Minimum Age Requirements

Our service is only for adults who meet these age requirements:

• United States: 18 years or older
• Canada:

  18+ in Alberta, Manitoba, Ontario, PEI, Quebec, Saskatchewan
  19+ in BC, New Brunswick, Newfoundland, Northwest Territories, Nova Scotia, Nunavut, Yukon

• Europe & UK: 18 years or older

No exceptions. Users under the applicable age (“Minors”) cannot create accounts, access the service, or provide any information to us.

1.2 User Verification

By creating an account, you confirm that:

• You meet the age requirement in your location
• All information you provide is accurate
• You will not allow minors to access your account

1.3 Vedic Astrology Services

• Birth charts and readings are only for users who meet our age requirements
• You cannot request compatibility readings involving minors
• You cannot share birth data of minors on our platform

2. Zero Tolerance Policy

2.1 Strictly Prohibited

We immediately terminate accounts and report to law enforcement for:

• Any sexual or exploitative content involving minors
• Child Sexual Abuse Material (CSAM)
• Attempts to contact, groom, or exploit minors
• Sharing content that endangers children
• Using our service to arrange contact with minors

2.2 No Second Chances

Violations result in:

• Immediate permanent account termination
• Report to law enforcement
• Report to National Center for Missing & Exploited Children (US), Cybertip.ca (Canada), or Internet Watch Foundation (EU/UK)
• Preservation of evidence for investigations

3. Detection & Enforcement

We protect minors through:

• Age verification at registration
• Automated content scanning
• Pattern detection for predatory behavior
• User reporting tools
• Regular account audits

If we suspect a violation, we immediately investigate, suspend the account, and take appropriate action.

4. Reporting

4.1 How to Report

See something suspicious? Report immediately:

• Use the in-app reporting feature
• Email: support@bisoumatch.com

We respond immediately to CSAM reports, within 24 hours for other concerns.

4.2 What We Report

We report to authorities:

• United States: NCMEC CyberTipline, FBI
• Canada: Cybertip.ca, RCMP
• Europe/UK: Internet Watch Foundation, Europol, national law enforcement

4.3 For Parents/Guardians

If you discover a minor created an account:

• Contact Us at support@bisoumatch.com immediately
• Provide proof of guardianship
• We will delete the account and all data

5. Employee Obligations

All team members must:

• Complete annual child safety training
• Report violations immediately
• Follow strict protocols for handling reports

Violations by employees result in immediate termination.

6. Technical Safeguards

Our systems include:

• Age verification at multiple points
• Device fingerprinting to block repeat violators
• AI detection for prohibited content
• Hash-matching against CSAM databases
• Behavioral analysis for grooming patterns

7. Legal Compliance

We comply with child protection laws in all jurisdictions we operate:

United States:

• Children’s Online Privacy Protection Act (COPPA)
• PROTECT Act
• State child protection and privacy laws

Canada:

• Criminal Code child exploitation provisions
• PIPEDA and provincial privacy laws
• Provincial age of majority laws

European Union & UK:

• GDPR Article 8 (children’s consent)
• Digital Services Act (child safety provisions)
• UK Online Safety Act 2023
• Age Appropriate Design Code

Privacy Compliance: Our separate Privacy Policy details GDPR, PIPEDA, CCPA/CPRA, and other privacy law compliance.

8. Data Protection

If we inadvertently collect data from a minor:

• We delete it immediately
• We notify parents/guardians as required by law
• We never knowingly retain minor data

Full privacy details: See our Privacy Policy for comprehensive data protection practices.

9. Emergency Resources

10. Policy Relationship

This Child Safety Policy governs all child protection matters. For comprehensive details on:

• Data collection and use → See Privacy Policy
• Platform rules and liability → See Terms of Service
• Child safety → This Policy (takes precedence)

11. Updates

We review this Policy at least annually and update it when:

• Laws change
• New threats emerge
• Best practices evolve

Material changes will be communicated to all users.

Acknowledgment

By using Bisou Match, you agree to:

• Follow this Child Safety Policy
• Report any suspected violations immediately
• Understand that violations result in permanent termination and legal action

If you see something, say something. We all share responsibility for keeping our community safe.